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  • Group Chat

    Your Professional Call Link

    People can voice and video call you for free using this link. Share it in your email signature and LinkedIn profile!

    Connect With OnSIP

    Queue Status

    Past 60 Minutes

    {{snapshot.name}}
    max wait time
    {{queueCallDuration(snapshot.overview.firstWaitTime) | formatQueueDuration}}
    waiting
    {{snapshot.overview.waiting.length | formatLength}}
    {{caller.name | formatPSTN}}
    {{queueCallDuration(caller.eventTime) | formatQueueDuration}}
    on call
    {{snapshot.overview.onCall.length | formatLength}}
    {{caller.name | formatPSTN}}
    {{queueCallDuration(caller.eventTime) | formatQueueDuration}}
    completed
    {{snapshot.overview.completed.length | formatLength}}
    {{caller.name | formatPSTN}}
    {{caller.eventTime - caller.enqueueTime | formatQueueDuration}}
    abandoned
    {{snapshot.overview.abandoned.length | formatLength}}
    {{caller.name | formatPSTN}}
    {{caller.eventTime - caller.enqueueTime | formatQueueDuration}}
    {{snapshot.AdvQueue.FailoverAddress ? 'failed over' : 'rejected'}}
    {{snapshot.overview.failed.length | formatLength}}
    {{caller.name | formatPSTN}}
    {{caller.eventTime - caller.enqueueTime | formatQueueDuration}}

    Please click on a table above to display agent data. {{queueSnapshotSelected.name}} Agents

    Agent Name Call Status Call Time Last Login
    There are no agents currently available in this queue
    {{agent.name}} {{isEavesdropped(agent.uri) ? 'Listening' : agent.callStatus}} (video) {{queueCallDuration(agent.eventTime) | formatQueueDuration}}
    Call Status
    {{agent.name}}
    {{isEavesdropped(agent.uri) ? 'Listening' : agent.callStatus}} (video)

    Queue Report

    {{$select.selected.DisplayName}} {{queue.DisplayName}}
    {{$select.selected}} {{timezone}}

    Queue Report {{historicalQueueReports.DisplayName}}

    Total Calls
    Average Wait Time
    Maximum Wait Time
    Caller with Longest Wait
    Busiest Time of Day
    Calls Answered
    Average Call Time with Agent
    Calls Abandoned
    Average Abandoned Wait Time
    Most Abandoned Time of Day
    Calls to Failover
    Calls Rejected

    Agent Report {{historicalQueueReports.DisplayName}}

    Agent Name Active Time Calls Answered Avg. Call Duration Time on Call Calls on Hold % Active Time on Call
    {{agent.AgentName || agent.AgentAddress}}
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    Recent Calls

    Since 2015

    You haven't made any calls yet.

    Date Time Duration Call With Your SIP Address
    {{call.displayTime}} {{call.duration | formatDuration}} {{call.disposition}} {{call.isIncoming ? 'From:' : 'To:'}} {{call.remoteName}} {{call.isIncoming ? 'To:' : 'From:'}} {{call.localUri.aor}}
    Loading ...
    Date Name Time Duration  

    Voicemail Settings

    Number:
    Password:
    Has Custom Greeting:
    Notify Phones:
    Notify Email:
    Notification Email:
    Announce Caller ID:
    Announce Date and Time:
    Announce Duration:

    Edit Voicemailbox Settings

    • * {{error}}
    Number:
    Password:
    Custom Greeting:
    Choose File
    *must be a .wav file
    *will delete existing greeting
    Notify Phones:
    Notify Email:
    {{$select.selected.text}} {{option.text}}
    Notification Email:
    Announce Caller ID:
    Announce Date and Time:
    Announce Duration: